Effective date: January 21, 2026
This website is operated by [BUSINESS NAME] (“we,” “us,” “our”), serving Calgary and surrounding areas in Alberta, Canada. This policy explains how we collect, use, and disclose personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA).
Information you provide directly. When you call us, submit a contact or quote form, or otherwise reach out, we may collect your name, phone number, email address, service address, and details about your property and the damage you are reporting.
Call information. Calls placed to the phone numbers listed on this site may be recorded or monitored for quality assurance, training, and service delivery purposes. If you do not wish to be recorded, please advise us at the start of the call or contact us in writing instead.
Automatically collected information. Our servers and analytics tools collect standard technical data including IP address, browser type, device type, operating system, referring page, pages visited, and time spent on the site.
We use personal information to:
To deliver the services you request, we share your information with restoration contractors, service providers, and technicians in our network who are dispatched to your property. We also use third-party service providers for call handling and routing, website hosting and analytics, and customer communication.
These parties receive only the information reasonably necessary to perform their function and are required to protect it. We do not sell your personal information to unrelated third parties for their own marketing purposes.
We may also disclose information where required by law, court order, or lawful request by a public authority, or where necessary to establish or defend a legal claim.
This site uses cookies and similar technologies to operate the site and understand how visitors use it. You can disable cookies in your browser settings, though parts of the site may not function correctly as a result. We may use analytics services that set their own cookies and process data under their own privacy policies.
We retain personal information only as long as necessary for the purposes described above, or as required by law, insurance, and tax obligations, after which it is securely destroyed or anonymized.
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Subject to legal exceptions, you have the right to:
To exercise any of these rights, contact us using the details below. We will respond within 30 days as required under PIPEDA and PIPA.
This site is not directed at children under 13, and we do not knowingly collect their personal information.
We may update this policy from time to time. The effective date at the top of this page reflects the most recent version. Continued use of the site after changes are posted constitutes acceptance.
By accessing or using this website, you agree to these Terms of Use. If you do not agree, please do not use the site.
Content on this site is provided for general informational purposes only. It does not constitute professional, engineering, legal, or insurance advice, and should not be relied on as a substitute for an on-site assessment by a qualified professional. Water damage situations vary substantially by property, and no online content can account for the specifics of yours.
If you are dealing with an active flood, sewer backup, electrical hazard, or gas leak, contact emergency services and your utility provider first. Do not rely on this website for emergency guidance.
Response times referenced on this site are targets under normal conditions, not guarantees. Availability may be affected by weather events, call volume, crew capacity, road conditions, and access to your property.
Any quote or estimate provided is based on information available at the time and is subject to revision once the property has been inspected. Concealed damage is common in water loss and frequently changes scope and cost.
Restoration work arranged through this site may be performed by independent contractors and service providers. These parties are responsible for their own work, licensing, insurance, workmanship, and compliance with applicable codes and regulations. We make no representation or warranty regarding work performed by any third party, and we are not liable for their acts or omissions.
We do not act as your insurer, adjuster, or broker, and nothing on this site constitutes advice about your coverage. Decisions on coverage, deductibles, and claim approval rest entirely with your insurer. Any assistance with claim documentation is provided as a courtesy and does not guarantee any outcome.
All content on this site, including text, graphics, logos, and images, is owned by us or our licensors and is protected under applicable copyright and trademark law. You may not reproduce, distribute, or create derivative works without written permission.
This site may link to third-party websites. We do not control those sites and are not responsible for their content, accuracy, or privacy practices.
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or property, arising from your use of this site or reliance on its content. Our total aggregate liability arising from your use of this site shall not exceed one hundred Canadian dollars ($100 CAD).
You agree to indemnify and hold us harmless from any claim, loss, liability, or expense, including reasonable legal fees, arising from your use of this site or your breach of these Terms.
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. You agree to the exclusive jurisdiction of the courts of Alberta.
We may revise these Terms at any time. Continued use of the site after revisions are posted constitutes acceptance.
Water Restoration Calgary
3511 17 Ave SW, Calgary, AB
Phone: (587) 325-0007
For privacy inquiries, contact our Privacy Officer at the address above.